1. How can I try the mattresses before purchasing them?
- You can visit our physical store at 2540 FM 2920 STE. B Spring TX 77388 to try out our mattresses in person. We offer a “Try Before You Buy” experience to ensure your comfort.
2. What is your return policy?
- We offer a 100-day comfort guarantee. If you’re not satisfied with your mattress within 100 days, you can exchange it. Please refer to our Returns Policy for details.
3. Do you offer warranty on your mattresses?
- Yes, we provide warranties on all our mattresses. Warranty terms may vary by product, so please check the specific warranty information for the mattress you purchase.
4. How do I place an order on your website?
- Simply browse our mattress selection, select the one you want, and add it to your cart. Follow the checkout process to complete your order securely.
5. What payment methods do you accept?
- We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment options like PayPal.
6. Can I track my order once it’s placed?
- Yes, you can track your order by logging into your account on our website. You’ll receive order updates and tracking information via email as well.
7. How much is shipping, and how long does it take?
- Shipping is always FREE at Sleepy Joe’s Mattress
8. Can I return a mattress if it doesn’t fit my needs?
- Yes, you can return your mattress within 100 days of purchase if you’re not satisfied. Please review our Returns Policy for the return process.
9. Do you offer financing options for mattress purchases?
- Yes, we offer financing options through third-party providers. Details can be found during the checkout process.
10. How can I contact your customer support team?
– You can reach our friendly customer support team by (713) 993-7752, or you can send us a message through our Contact Us page. We’re here to assist you!
11. Do you offer discounts or promotions?
– Yes, we periodically offer discounts and promotions. Check our website and subscribe to our newsletter to stay updated on our latest deals.
12. What is the difference between mattress types (e.g., memory foam, hybrid, innerspring)?
– We provide detailed information about each mattress type on our product pages. Feel free to reach out to our team for personalized guidance.